INBOUND SALES ADVISORS - FULL TIME

Lanarkshire

Job Ref : CM/ISA

Type : Permanent

Salary : 14,300 plus bonus potential & excellent employee benefits

Job Description :
High Blantyre/Hamilton


Large, successful and well established organisation with award winning Customer Service Centre in High Blantyre/Hamilton area are recruiting due to continued growth!

SALARY
Starting on a basic salary of 14,300 with the potential of a 5% increase in salary after 6-8 months agreed via manager (monitored through regular reviews).
Twice yearly performance bonuses & monthly incentives
Annual Increase (at the end of tax year)

SHIFTS
Week 1: Mon - Fri (8.00am - 4.00pm)
Week 2: Mon, Thus, Fri, Sat, Sun (2pm - 10pm)
Week 3: Weds, Thurs, Fri (9am - 5.30pm) Sat (8.30am - 5pm)
Week 4: Mon - Fri (8am - 4.30pm)
Week 5: Mon - Fri (9am - 5.30pm)
Week 6: Mon - Fri (12 noon - 8pm)


THE ROLE
* Handling on average 70 calls per day from existing customers
* Closing sales that have been passed from customer service representatives
* Working within a team of approx 15 others
* Each team has the full support and attention of it's own Team Leader
* Handling Incoming calls only from EXISTING customers (from all over the UK)
* Dealing with all manner of enquiries, queries and customer requests, you will be trained to give the highest level of customer services and advice on all products and services
* Advising each customer of any additional products and services they do not currently have and generating leads
* Working to targets and deadlines
* Updating customer info ion the state of the art database and systems (thorough training given)

PLEASE CONSIDER THE ESSENTIAL SKILLS AND EXPERIENCE REQUIRED BEFORE APPLYING:
* Must pass a strict credit check
* Must be able to offer flexibility to cover variety of shift patterns
* Must have previous customer service/sales experience from any background (face to face or over the phone)
* Must be PC Literate with good/basic level keyboard skills
* Do you have the experience (work wise) to be able to give examples of providing excellent customer service and sales at interview?

Apply, in confidence, now to Clare McAuslan.


Margaret Hodge Recruitment provides the services of an Employment Agency for permanent recruitment, and an Employment Business for temporary work.

Additional Benefits :
Benefits Package Includes: * 25 days annual leave PLUS 8 stats * Private Pension Plan * First class discounted rates on loans, mortgages etc * On-site cafe & restaurant with hugely discounted prices * Structured career development plan * Opportunity for genuine progression and promotion * Outstanding, thorough induction and training programme * and more (there's just too many to mention here)..........

Closing Date :
10/08/2010

Contact Information :
Name : Clare McAuslan
Phone : 01355 241 040
Email : c.mcauslan@mhodge.co.uk